Through this article we will see how to solve the problem "Check the connection and try again" in the Google Play Store. If you can't connect to the Google Play Store even though you are sure there is no problem with your network, try these unusual solutions.
As an Android user, you've probably encountered your fair share of app issues and OS glitches. And one of the most common problem areas is the Google Play Store.
Check the connection and try again, 7 solutions
If you keep seeing “Check the connection and try again” in the Play Store, Google Assistant, or other apps, try the following methods to fix the problem. These steps should work on most Android versions available.
1. Correct incorrect date and time settings
To work properly, many apps require your phone to have the date and time settings correctly configured. You should check and correct your date and time settings, if they aren't already, with these steps:
- apri Settings, touch System and select Date and time.
- Turn on the switches for both options Use now provided by the network e Use network-provided time zone.
The phone should now display the correct date and time. If that doesn't fix the “Check connection and try again” problem in the Google Play Store, set the date and time in four years, open the Play Store, close the Play Store, and then use the automatic date and time option. This solution may help solve the problem.
2. Remove the hosts file
The phone uses a file called host to define how it connects to various services on the Internet. Sometimes, this file has problems and this causes many services not to work on your phone including the Google Play Store.
One way to fix this is to delete this hosts file from the phone. This shouldn't have any negative impact on your device and can potentially solve your problem.
You need a rooted phone, so follow these steps to remove the hosts file:
- Install a free root explorer app like Solid Explorer File Manager.
- Open the app, tap the top menu and select the gear icon.
- Enable the option Show root storage, then go back to the main interface.
- Select Root from the sidebar and open the folder . on the right.
- Find the file named hosts and delete it.
3. Change the DNS server
There may be a problem with your DNS servers and therefore your phone is unable to resolve IP addresses. This can prevent you from accessing various online services.
One way to solve this “Check the connection and try again” problem in the Google Play Store is to change the DNS servers. You can switch to Google Public DNS which are online most of the time.
Here's how to set up those DNS servers on your phone:
- Go to Settings> Wi-Fi and Network> Wi-Fi and tap the gear icon next to your Wi-Fi network.
- Tap the edit icon at the top.
- Expand Advanced options and select Static from the menu IP settings.
- Enter 22.214.171.124 in DNS 1 e 126.96.36.199 in DNS 2.
- Enter a custom IP in the field of the IP address and touch Save.
Open the Play Store and see if the “Check the connection and try again” problem has disappeared.
4. Use other Google apps
The Google Play Store shows "Check your connection and try again" because your phone cannot connect to Google's servers.
When problems like this arise, one thing you can do is force a connection to Google's servers. One way to do this is to use other Google apps on your phone and this will start and establish a connection to Google's servers.
This method may or may not work, but there's nothing wrong with trying it. You can use the method by opening a Google app, such as Google Maps, and browsing some maps. So, open the Google Play Store and see if it works.
5. Clear cache and data for Google Play Store
Like other apps, the Google Play Store also stores cache and data files on your device. You can delete these files to see if this solves the problem. Here's how to do it:
- Go up Settings> Apps and notifications> Google Play Store on your device.
- Toccata Memory and cache, then tap Clear cache followed by Clear memory.
This will revert any changes you made in Settings, so you'll need to reapply them the next time you start the app.
6. Disable your VPN
A VPN routes your internet connection and this can sometimes get in the way of your phone and Google Play Store servers. If you are using a VPN on Android, turn off the service and then open the Play Store.
While there is no guarantee that disabling a VPN will fix the “Check your connection and try again” problem, you can try and see if it works.
7. Remove your Google account and add it again
It could be that the problem is with your Google account. In this case, you can remove your account from the phone and then add it again.
This should probably fix any problems with your account, and here's how to remove and re-add your account:
- starts Settings, touch Account and find and select your Google account in the list.
- Toccata Remove account in the following screen.
- Once the account is removed, go to Settings> Accounts and touch Add account to re-add your Google account.
Bonus. Reset your device to factory settings
If nothing else works to resolve the “Check the connection and try again” error in the Play Store, the last solution is to reset the device to factory settings.
This will delete all of your data, including settings and apps. If something was wrong on your phone, this should probably fix it.
Before proceeding, make sure to backup important files on your Android device. Then follow these reset steps:
- Log in to Settings, touch System and select Reset options.
- Toccata Erase all data (factory data reset) to start resetting your device.
- Follow the onscreen instructions to reset your device.
- Set up your device from scratch.
Make the Google Play Store accessible on Android again
The Google Play Store is where you download most of your apps, and if it stops working, you can't download or update installed apps.
Fortunately, the above solutions should help fix the “Check your connection and try again” problem so you can connect to the store and access your apps. They should also help you fix any other internet connection problems you have on Android.
There are many types of problems that you can encounter while using the Google Play Store. Fortunately, you can solve most of these problems by using the various solutions available.
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