How to reset Apple TV, all models

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Judit Llordés
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How to reset Apple TV in three different ways. Depending on the Apple TV model you own, the hard reset process of your device will be different. If you wish to reset your Apple TV, be aware that this process will restore your device to its factory settings, erasing your accounts and all settings and configurations.


If your Apple TV isn't working as it should or has connectivity issues, resetting may fix the problem. While the process to reset your Apple TV is simple, it may take a few moments for the device to reset and turn on again.



When you reset your Apple TV, you restore it to its original factory settings. This can be useful if you have a major problem that prevents it from working or if you want to completely wipe your device and sell or give it to someone. A reset will delete all custom apps and settings on your Apple TV device.

Therefore, this is not a reversible procedure and once performed it is not possible to stop the procedure. If you agree, here's how to reset your Apple TV.


How to reset your Apple TV (Generations 2 and 3)

  1. Open your Settings.
  2. Click on "General".
  3. Scroll down and click "Reset".
  4. Your Apple TV will ask you several times if you want to confirm this reset, as it will delete all settings and account information. Confirm your desire to reset twice.

Once the reset has started, the screen will turn off. Do not disconnect the Apple TV during the reset. Once it's back on, you can begin the setup process of your Apple TV.



How to reset your Apple TV (4K and HD)

  1. Open your Settings.
  2. Scroll down and click "System".
  3. Scroll down and click "Restore".
  4. Confirm the reset.

Again, don't unplug the Apple TV during this process. Sometimes, this reset process doesn't work on Apple TV 4K and HD. If so, you will need outside help. With Apple TV 4K, you should contact Apple TV support. With Apple TV HD, you can try to reset the device using your PC or Mac computer.

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How to reset your Apple TV using your computer

  1. Unplug the power cord and HDMI cable from your Apple TV.
  2. Use the USB-C cable to connect your Apple TV to your PC or Mac computer. For a second or third generation Apple TV, use a Micro-USB cable.
  3. For a XNUMXrd generation Apple TV or Apple TV HD, plug in the power cord. For a second generation Apple TV, leave it unplugged.
  4. If you have a PC with iTunes or a Mac with OS Mojave or earlier, open iTunes on your computer. Select Apple TV in the list of media sources, then scroll down to "Reset".
  5. If you have a Mac with OS Catalina or later, open the Finder and select Apple TV in the sidebar, then scroll down to "Reset".
  6. Once your Apple TV has finished resetting, plug it back into the TV.

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  • Apple TV not working, fix all problems

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